The Professional Service Coordinator (PSC) Program is available to anyone interested in continuing education and professional development in the field of service coordination.
Choose Your Goal
- Earn the designation of Professional Service Coordinator by completing the requirements below and sitting for the Comprehensive Exam, OR
- Earn service coordinator continuing education credits by completing individual modules. Register Now!
Requirements for Designation as Professional Service Coordinator
Prior to taking the Comprehensive Exam, candidates interested in earning the PSC designation from the American Association of Service Coordinators must:
- Complete the 12 core PSC Modules within two years of the registration date in the PSC Program.
- Sit for the Comprehensive Exam within one year after completing the last required module. Prior to taking the Exam, candidates must:
- Be a current AASC member in good standing. Join AASC!
- Provide proof of SC101: Fundamentals of Service Coordination program completion*, version 2016 or later.
- Provide proof of a minimum of two years of experience as a service coordinator; or two years equivalent work in social services or a related health care field on behalf of older adults and/or families; or two years property management experience with responsibility for assisting residents with service acquisition; or in any field with supervisory and/or customer service experience. Candidates must submit a resume and documentation of qualifying experience.
- Exam Candidates who hold an Associate's, Bachelor's, or other advanced degree in social services or a related health care field may count that degree as two years of employment experience and may sit for the Comprehensive Exam after providing proof of their degree (transcript, copy of diploma, or letter from institution).
- Pay the Comprehensive Exam Fee and Register Your Interest.
- Schedule your examination as described here. There is a 30 day wait period between completing the last module and taking the examination.
- Do not schedule your exam during your wait period; please use this time to prepare for the exam.
- *SC101: Fundamentals of Service Coordination is a prerequisite to the PSC program. Individuals may begin the PSC modules before SC101, but participants must complete the full six-course SC101 series prior to taking the PSC Comprehensive Exam.
- Note: Costs associated with this online training are HUD approved expenses.
PSC Renewal Requirements
Professional Service Coordinators are required to renew their PSC designation. The PSC Renewal Program requires that PSCs participate in professional development activities and submit evidence of these activities on a periodic basis. Meeting these requirements in a timely manner is mandatory to maintain the PSC designation. To retain PSC designations, AASC requires all PSCs to renew every three years by accumulating 36 hours of continuing education. The PSC Renewal is offered to ensure that Professional Service Coordinators maintain the highest professional standards and enhance their continued competence. The cost of renewal is $75.00 and is accomplished by submitting documentation to AASC. Follow this link to submit your PSC Renewal Application.
Not meeting the requirements of the PSC Renewal Program results in an expiration of the PSC designation. However, reinstatement may be requested with documentation of 36 hours of continuing education submitted. The Reinstatement Fee (in addition to the Renewal Fee) is as follows: $25.00 if application is 0-6 months late; $50.00 if application is 7-12 months late; and $75.00 if application is 13-17 months late; for 18 or more months, contact AASC. For questions regarding PSC Renewal, please contact Teresa O'Donnell, AASC Education Project Coordinator, at (614) 848-5958 or firstname.lastname@example.org.
Additional PSC Renewal Guidelines
A minimum of 12 CEUs per year are required (36 hours during three-year renewal period), and a minimum of three (3) hours of ethics training must be included. Proof of training contact hours include completion certificates, agendas, programs, etc. List training hours from conferences or symposiums where multiple sessions are presented for each individual session. CEUs must be earned at official training programs, with learning objectives established.
CEUs may be obtained through online learning (e.g., additional PSC modules, webinars, etc.), conference/seminar training, and/or college courses taken.
Employer sponsored training will not be accepted for PSC renewals unless the training program has been approved by a state or national association; All employee training will be reviewed on a case-by-case basis.
Training must be relevant to service coordination, aging related issues, and professional development. Courses in areas that are marginally related to service coordination skills will be reviewed on a case-by-case basis.
We Are Proud to Offer the Professional Service Coordinator Program
The Professional Service Coordinator Program is a collaboration between the American Association of Services Coordinators and The Ohio State University Office of Geriatrics and Interprofessional Aging Studies.
The mission of the American Association of Service Coordinators (AASC) is to advance the interests of the service coordinator profession and to provide guidance and professional standards to its members. AASC supports its members who serve individuals, families, the elderly and persons with disabilities in housing situations through leadership, education, training, networking, advocacy and other member services. Contact AASC / Join AASC NOW
The Office of Geriatrics and Interprofessional Aging Studies at The Ohio State University serves as a focus for aging-related activities throughout the University and is the only formally recognized unit devoted to aging on campus. The overall mission of the Office is to foster through teaching, research and consultation the cost effective delivery of high quality health and social services to meet the needs of society’s older citizens. Contact the OSU Office of Geriatrics and Interprofessional Aging Studies.