Exam Details

Before taking the Comprehensive Exam, candidates interested in earning the PSC designation from the American Association of Service Coordinators must meet all program requirements. 

• Step One: Complete the six-part Service Coordinator Foundations series. This training is a pre-requisite to the PSC program. Effective January 1, 2022, participants are required to complete all six modules before completing the PSC modules.
• Step Two: Complete the 12 core PSC Modules within two years of the start date of the first module in the PSC Program.
• Step Three: Sit for the Comprehensive Exam within one year after completing the last required module. There is a required 30-day wait period between completing the final module and sitting for the exam.
• Step Four: Upload required documentation to Your Account. 
  • Required documentation includes:
    • Certificate of completion of Service Coordinator Foundation modules
    • Proof of employment - minimum of two years experience (Click here for more information on qualifying equivalent work.)
    • Proof of education 
• Step Five: Register to take the exam.
  • Candidates must complete the Exam Registration form indicating if the exam will be taken at an in-person testing site or with Proctorio, an online proctoring option. Additional fees are the responsibility of the candidate and are non-refundable and non-transferable. **Online proctoring requires minimum technical requirements that should be carefully considered before selecting this option. 

The PSC exam consists of 80 questions derived from the twelve core modules of the Professional Service Coordinator Program. A minimum score of 80% is required to be successful. Candidates may take up to two hours to complete the exam unless special accommodations are arranged in advance.

1. Candidates may review the provided Study Tips in preparation for the exam. A study guide is not available for the exam.
2. Candidates requesting test accommodations (e.g., additional time or screen reader) should email aging@osu.edu or call 614-293-4815 at least four weeks before the scheduled test date.  Additional fees may apply for accommodations.
3. Test-takers will immediately receive a preliminary score after submitting the exam.  Exam results are not final until reviewed by the PSC Program Committee. 

Eligible candidates can now take the exam at either a conveniently located proctored testing site or use Proctorio, a new online proctoring tool. 

Once all requirements have been completed, candidates should indicate their readiness to take the exam by completing the Exam Registration form. The PSC committee will contact you after verifying all documentation and confirming that the modules were completed by the stated deadlines.