Modules
All Professional Service Coordinator Program modules were developed to reflect curriculum rooted in the core values of the service coordination profession - service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. The PSC program is available to anyone interested in continuing education and professional development in the field of service coordination. All participants are required to complete the twelve core modules and sit for the Comprehensive Examination to earn the PSC designation from the American Association of Service Coordinators. (Information on additional requirements can be viewed by visiting the Exam page). Modules will vary in complexity and length, each taking between one and two hours to complete. If needed, you may leave the module in progress and return at a later time.
AASC Member Bundled Rate
New PSC Program participants can purchase the entire program for the discounted rate of $500. The bundled discount includes the registration fee, the 12 modules, and the Comprehensive Exam. Click the Add to Cart button to add the Bundled Program Fee to your cart and proceed with check out. (If you are not an AASC Member, the bundled program rate is equal to the full program rate of $740.)
2.0 Training Contact Hours
The Professional Conduct and Ethics Module addresses ethical standards such as establishing professional boundaries and conduct, commitment to the resident/client, self-determination, privacy and confidentiality, informed consent, resp...(Read full description)
1.5 Training Contact Hours
Do you sometimes think to yourself, “am I following the HUD regulations?” or perhaps “what is this quality assurance, I keep hearing about?” This module will clear those questions up and provide you with tools and techniques for develo...(Read full description)
1.75 Training Contact Hours
Do you consider yourself to be a good listener? Or do you sometimes feel that things get in the way of your listening as effectively as you might want? The most ordinary conversations can often be the most influential, becoming real mo...(Read full description)
1.75 Training Contact Hours
People often rate conflict as a turning point in their work and personal relationships. Yet crucial conversations can become influential moments that matter in our lives, improving our organizations and relationships. The difference is...(Read full description)
2.0 Training Contact Hours
Our society is becoming more diverse—not only in terms of race and ethnicity, but also in terms of how people identify themselves. What used to be a relatively simple question, “Who are you?” can now open the door to a wide range of a...(Read full description)
1.5 Training Contact Hours
One of the key roles of a service coordinator is to identify and link residents with a range of services that may or may not be available in your local community. Many of these supportive services are financed directly or indirectly wi...(Read full description)
2.0 Training Contact Hours
As we accommodate an ever-changing environment at home and work, this module will define what is good stress vs. bad stress, the impact that stress has on how we engage in the world, and review strategies for managing stress; finding b...(Read full description)
1.25 Training Contact Hours
In this module you will be given information that will help you understand the state of literacy in the U.S.; explore the meaning of health literacy and its ramifications for individuals, families, and communities; and become familiar ...(Read full description)
1.0 Training Contact Hour
Chemical dependency affects all segments of our population, with devastating effects on families, personal health, financial stability, and community crime and violence. For many older adults, chemical dependency could mean a 10 to 15 ...(Read full description)
1.5 Training Contact Hours
Do you know how to “talk down” a resident who is becoming increasingly aggressive towards other residents in the building? Would you know what to ask if one of your residents told you that she was going to kill herself? If Mrs. Smith, ...(Read full description)
1.5 Training Contact Hours
Motivational Interviewing is a communication technique that is specifically designed to resolve ambivalence about, and build motivation for behavior change. In other words, motivational interviewing can help us help clients better unde...(Read full description)
1.0 Training Contact Hour
Assessments are essential components of a Service Coordinator’s toolbox. Determining residents’ needs or abilities is key in providing assistance and making referrals for appropriate supports, services or skills training. This module ...(Read full description)